In today’s clinical research landscape, using mobile devices for ePRO and eDiary has become a strategic pillar to enhance data capture, improve the patient experience, and enable real-time monitoring. However, managing thousands of smartphones across multiple countries remains a significant challenge for sponsors, CROs, and research sites.
At Integra IT, we provide a comprehensive Device Management service that allows research teams to focus on what truly matters: their studies and their patients.
What is Device Management in Clinical Trials?
Device Management in clinical research refers to the procurement, configuration, logistics, support, monitoring, and final disposition of mobile devices used in multi-site and global studies.
Our tailored service ensures operational efficiency, regulatory compliance, and cost reduction across the study lifecycle.
How does Integra IT’s Device Management work?
- Device Procurement
a. Partnerships with leading brands such as Samsung, ZTE, Motorola, and Logic.
b. Multiple configurations to meet ePRO app requirements (memory, camera, screen size). - Initial Configuration
a. Pre-set language, generic email accounts, app restrictions, and security policies.
b. Ready-to-ship inventory for immediate study deployment. - Global Logistics
a. Direct shipping of smartphones and SIM cards to research sites.
b. Customs clearance and local purchasing aligned with country regulations. - Ongoing Study Management
a. Data plan top-ups and SIM management.
b. Real-time device tracking and automated inventory reports.
c. Continuous support for sponsors and CROs. - End-of-Study Device Disposition
a. Donation, recycling, or certified destruction options are available according to sponsor preference.
How does Integra IT’s Device Management work?
We currently manage over 3,500 devices across multiple countries, ensuring compliance with international standards, including:
- GCP (Good Clinical Practice)
- HIPAA
- FDA 21 CFR Part 11
This guarantees the highest security, traceability, and data confidentiality levels for every clinical trial.
Benefits for Sponsors, CROs, and Research Sites
- Lower operational costs with centralized device management.
- Faster study deployment with pre-configured devices ready for use.
- Real-time transparency and control through automated reporting.
- Regulatory compliance at every step of the device lifecycle.
- Scalability for global, multi-country trials.
The Future of Clinical Trials is Digital
The digital transformation of clinical research is not only about ePRO or CTMS platforms—it also depends on efficient and global device management.
With Integra IT, sponsors and CROs can ensure that their studies are supported by a secure, reliable, and scalable service.